Have you ever gotten a friend request from someone you didn’t know?  Social Networking sites like Facebook and Twitter are all about making ‘friends.’  But what is a friend really?  In recent time’s it has translated into a status symbol for popularity.

First of all, Facebook has a “Friends List,” and in my book, this list is a catalog of people who have raise their hand and said “YES, i would like to interact with you,”  It is not necessarily a list of your friends.

The simple Psychology behind ‘Friending’

We all have a natural desire to make friends.  When someone says “will you be my friend,” its hard to say no.  It appears rude in person.  On Facebook we don’t have eye contact but psychologically, we have a similar feeling.  We don’t want to say no and this allows Friend Farmers to use you as a number.

What is a Friend Farmer?

A Friend Farmer is a person who seeks to add as many friends as possible with no intention of engaging them on a personal level.  In most cases, the intent is to generate a list of people to blast messages via posts or messages or  send repeated friend, fan/like page, and event requests.

So what are some types of friend farmers?

“So and so has so many friends, they must be popular“

I always get a kick out of it when I see I have mutual friends with someone so I say, “how do you know ’so and so’?” And the response is “I don’t, they just added me on Facebook.”  Friend Farmer’s rely on the kindness of humanity and request people to be their friend with no real desire to engage or interact with anyone.

“I’m an Expert: I have (this many) Facebook Friends“

In the social media realm, there are a lot of  ’experts’ around and they are staking their expertise on the fact that they have an account with a lot of friends.  How nice.  Question: If you walked in a room could you recognize most of them?  The answer is usually no, and the reason is that many experts are simply adding friends for numbers to appear more popular.

How to Spot a Friend Farmer

If the purpose of becoming friends online is to engage and interact the the easiest way to recognize a friend farmer is by how engaging they are.

First, when they update their status or post something, how many of their friends actually engage them?  My personal goal is 1 – 2%.  If I have 1000 friends, I would expect 10 to 20 interactions on my postings.  (This is in no way an industry standard, but a good indicator for me of how engaged my friends are).

Second, how often do they engage others?  For every one post, how much time does the person with tons of friends spend engaging (or commenting) on the posts of others?  If you look at someone’s page and all you see is them posting updates and they never comment, in my opinion that’s the equivalent of giving a speech or talking to yourself.

Contrary to popular belief, social networking isn’t about the you.  Its about your connections and how well you engage them.  If your intention is to grow your sphere of influence, be engaging.  Send a personal message with your request, and engage your new friends by commenting on and/or liking what they post.

If your intention is to gain as many friends as possible, remember the popular guy in high school?  Where is he now?

Social Media Meetups, events and seminars have been popping up all over Hampton Roads in the last few months.   These events range from sales pitches to networking events with a little education, but for the most part, social media novices, skeptics, and fans often leave these events feeling like something is missing.  Well look no further because the Young Professionals Network (YPN) of the Hampton Roads Realtors Association (HRRA) has prepared a four-part educational series with a goal of filling that empty space.

As the owner of Guerrilla Social Media, I’m honored that YPN has invited me to share my perspective on the Guerrilla Marketing approach to social media and how it may change the way that Real Estate professionals specifically view social media platforms and their approach to implementing an efficient and effective strategy.

You may think that social media is for kids, or people with a lot of free time, but if your like most, you know that there’s something about social media and that ’something’ has nothing to do with the fact that everyone is doing it.  This series seeks to redefine social media in a fundamental way.  It’s not about Facebook, in fact Facebook in a business sense may be a proverbial snowflake on the tip of a massive iceberg.  I’m going to take social media way beyond the big three social networks (Facebook, LinkedIn and Twitter), and expand the horizon into more effective tools for Real Estate Professionals.

If you’re not in Real Estate, don’t worry.  There will be plenty of content that pertains to anyone who has a business interest in social media.  I’m going to get deep into professional social networks like LinkedIn as well as maximizing some of the incredible free tools of Google, free SEO tips and tricks, using Messageboards and Forums to drive traffic and how to make a lasting impression with Multimedia platforms, video specifically.

So mark your calendars, bring your laptops, and make sure your phone is charged up because it’s going to be a fun ride!

In case you missed last week’s Nor’easter, there is a new storm brewing off the coast of the Virginia Beach oceanfront and it’s due to arrive this January!  Social Media at the Beach is coming and this social media event is designed to blow away the myth that social media is only for tech savvy ‘experts’ and people who spend all their time in front of a computer!

Social media is for busy people who want to stay in touch with their friends and other interesting people they like to network with and this new school relationship tool that uses old school principles has a tremendous potential to generate business!

So if you want to learn how to blog, use social networks like Facebook, and maximize you’re company’s SEO power on the web, register today and I’ll see you at Peabody’s on January 23rd!

Seems like everywhere you look small businesses and large companies have caught the social media bug. Whether they showing early signs with the scratchy throat, or have a full blown case of social-media-isis, everyone is either in the game or trying to figure out how to get in the game.

Companies with the budget to pay for major marketing strategies are turning to their marketing department or traditional marketing firms with questions and requests for social media management. Traditional marketing is billboard, TV commercials, mailers, newspaper and other print advertising and they all have the same methodology and goals in mind: Blast your message to the masses and get your business as much visibility as possible.

Some firms have re-branded themselves New Media marketing but even that is rooted in methods like email and pay-per-click marketing which amounts to online advertising. The problem is that in most cases, social media principles contradict the principles of traditional marketing. When was the last time you clicked on a sponsored link or were happy to open an email from a business?

What's Your Strategy?

Social media is anti-advertising. It’s about building relationships through engaging your audience. People now have limitless choices on who to do business with and you can bet that they wont choose the guy with the billboard on your favorite boulevard, or at the top of your favorite search engine! A lot of marketing specialists are simply taking blast marketing methods and implementing them into their social media strategy and after weeks or months of spamming wonder why they aren’t getting results.

So a few questions to ask your social media manager:

• Do we have a strategy that’s rooted in relationship building?
• Is your social media strategy integrating with your current marketing and not contradicting with it?
• Are you getting the results?

If the answer is no or you’re unsure, consider consulting with a social media marketing firm that stands first on relationship building and then on a proven strategy.

The Battle for New Media Communication, Is E-Mail 2nd?

The Wall Street Journal recently posted an article if it was the end of the E-mail era?  The post showed that only 276 million used e-mail often and over 300 million used Social Network sites more.

These are staggering numbers as E-mail was a common activity a few years back.  However, technology trends has changed dramatically over the years and I can see why Social Network sites has taken over e-mail in communication.

First of all breaking down the concept of email is pretty simple to the structure.  The only form of engagement is one communication channel which is sent back and forth from the sender to the receiver, no other interaction or engagement is involved.

Social Networks on the other hand provide real time communication and engagement.  There is no delay in sending out data, the interaction you get is in real time.

Examples of people using Social Media more than e-mail is when clients are trying to be reached the normal procedure would be to call or e-mail the client.  Well the trick nowadays is to either text or Social Network (Facebook, Twitter, etc) your client as they tend to respond quicker and more in a timely manner.

We are in the generation “Now”.  Social Media proves that no longer are communication channels stacked and archived, the barrier has been broken where instant communication is becoming the Norm.  More and more people are utilizing Social Media to be the 1st lines of communication than e-mail right now.  Should be interesting to see what’s next in Social Media for the New Media Communication of the future.

Facebook Fan Pages are all the rage and with good reason: Every business that deals with people needs one because Facebook is where the people are! Problem is most business owners are busy, don’t have time and would simply prefer to have someone else do it for them.  Facebook “experts” everywhere are offering to help create with the ‘difficult’ task of creating Fan Pages for busy professionals who want them.  Fact is, a basic Fan Page is very easy to create and sometimes you’ll hear someone say “sure, I can do it for you,” but before you let them, here are a few pointers to ensure that your Fan Page is the property of your business.

The Creator has the Power:

Fan Pages must be created though an existing Facebook Profile.  The profile that creates the account will always have primarly administrative control over the Fan Page forever.  So what does that mean?  It means that person has indefinite control over the operation and destiny of your Fan Page.  Yes you can be the admin privileges of the Page, the creator can never be removed.

I know you may be thinking: What could Possibly go wrong?  Well here are a few examples:

The Disgruntled Employee:

So you have an employee who’s a Facebook ‘expert’ and they offer to create the Fan Page for your business and even manage it.  Well, six months from now, there is a slow economy or something else that forces you to lay them off or fire them and they decide to delete your Page and the 800 Fans you’ve generated and you have no legal discourse.

The friend or associate who claims to be a ‘Facebook expert’:

First of all, there is no such thing as a Social Media or Facebook ‘expert’. Second, similar to the disgruntled employee, friends often have disagreements that lead to ended friendships. You never want to be pessamistic about friendships, you have to be realistic as a business owner and know that you have to be prepared for the worst and in this situation, it isnt much to ask a friend to give you primary control of what’s already yours.

What if the person who owns your account gets flagged for spam?  What if their account gets deleted or they delete the account themselves?  Consider all these factors considered when creating your Fan Page and make your final decision to be that the page will be created in your name through your profile OR get ownership in writing!  Claim what’s yours!

I recently had an intense discussion with a colleague about guerrilla marketing principles and how it applies to Guerrilla Social Media.  Though edgy and unconventional marketing tactics typically define guerrilla marketing strategies, a basic examination of guerrilla marketing boils down to two things, covert and unexpected or undetectable marketing.

A properly implemented social media marketing strategy is both covert and unexpected.  Social media is about permission based interaction.  People allow you and your business into their space.  As the business, you are sharing information, and becoming a source which builds trust with your friends, family and followers.

**JustinSMV Editors Note:   Social Media is defined as using Social Communication in media channels to build open and engaging relationships.   Just to clarify Guerrilla Marketing is not a sneaky tatic just to build trust and then sell, Guerilla Marketing is defined as an unconventional form of marketing that elvoves into being viral without the hard sell of in your face used car’s sales man. **

Did he say trust?

Trust is a psychological guerrilla marketing tactic.  Though in most cases, trust is something we foster as genuinely good and decent people, as a business owner, trust is an unsuspecting open door.

Inform, Interact, Attract

People want to do business with people that they trust above all things and social media helps generate a mystical level of trust between people who have never had face to face interaction.  Sharing your life and valuable info with people attracts them to what you have to say.  Also, saying meaningful things to them lets people know you care and solidifies the relationship.  This breaks down walls of reluctance which makes people more open to at least finding out about whatever you have to offer.

Overtly, you’ve made a friend.  Covertly, “you’re in”!

Once you’ve penetrated the walls of resistance magic really happens when someone is compelled to share you and your business with others.  Becoming known as being ‘worth knowing’ is one of the most important elements of making your business VIRAL!

So put on your camouflage, hit the field and make some friends.  You never know where that might take your business.

Business owners like the idea of fast, easy, and inexpensive (a.ka. cheap) advertising.  They also know however that traditional methods of advertising like mailers, newspaper ads, and billboards to name a few are becoming less effective and remain costly.  So in search of a new way to both advertise and get their business out there, many businesses discover a  fast, easy and cheap method of advertising online by  implementing a pay-per-click marketing strategy.

Before we talk about pros and cons, lets first consider why old school advertising doesn’t work anymore.  There is an old cliche that says people don’t care how much you know until they know how much you care.  What that’s saying is that people are looking to connect with you and with your business on a deeper level, and throwing a mailer at them or blasting a big ad in the paper or via even email simply doesn’t get that done.  Your business doesn’t appear to care so neither do they. Trash can!

We understand that business owners would prefer not to worry about marketing and Pay-Per-Click is the perfect fire and forget strategy.  The problem is you are paying for a click, not a customer.  How often have you clicked on a site, not found what you wanted immediately and clicked the back button? Do you even click in the sponsored links at the top of Google?  The reality is Pay-per-click is an online billboard.

The Social Media Alternative

Social Media is all about relationships.  Through a little consistency and very little money if any, you build meaningful relationships with your clients.  People know you care because they talk to you interact with them and or others regularly.  Bringing relevant info into their lives, not a sales pitch.

When someone comes to your site, its like a warm call or a referral.  The person knows you and is interested in what you do.  They aren’t looking for something specific, they are probing into your business and if you have something relevant to offer and they have a need its likely they will do business with you.

So when it comes down to it, the product or service you provide effects your the strategy you decide to implement.  If you rely on return clients and customers, relationships are key.  Are you using Pay-Per-Click?  If so, how is it working for your business.  Have you considered social media?

What are your thoughts?

Your Thoughts?

Touching Base With Your Social Media Sphere

So you have all your Social Media sites and marketing methods up and running and you are doing everything by the books to try to get your business up and running.  You got the media and content down pact but don’t forget the “Social” part of your methods.

I often see alot of marketers out there that just focus on building their content up and neglecting other aspects of the Social Media marketing method.  Like our good buddy Seth Godin says “No One Cares About You” that means let go of the vanity issues of your site and blog just for a second and try to get your connections and engagement fresh.

The same method and guideline in keeping your content and backlinks fresh and added daily, the same effort you have to supply in your social engagement within your Social Media Sphere.

What is your Social Media Sphere?

Your Social Media Sphere includes:

• Blogs - Comment on other bloggers in your niche, develop that rapport in your community so you can count on them on commenting your stuff.  Thus ultimately building your exposure and authoritative presence.  Another Simple tip is to try to thank and respond to users commenting on your blog, it makes your readers feel appreciative in commenting more often.

• Social Networks (Facebook, Myspace, LinkedIN, Twitter etc) – This is very important to keep your updates fresh and engagement in tact.  Nobody likes a non-social nomad on these sites.  If you are trying to engage users on these sites and you see nothing but selfish vanity updates that is a sure sign that you will be removed or ignored on these social networks.  Try engaging with people even if its to say thank you, or how are you? People will respond if you engage them and thus making people take more notice to you, get the hint?

• Video Marketing – Make sure your Video community like youtube you constantly try to engage on their as well for your subscribers and commenters.  Again nobody likes a big shot who doesn’t acknowledge fans or subscribers unless your a celebrity.  Reach out and try to comment on other Video Directors in your niche, more than likely they will look you up just from commenting.

These are all simple and common sense tips but lots of marketers don’t take these into action surprisingly.  So go out there and Engage!!

Writer Profile

Justin Williams

Justin Williams is the owner of Social Media Vision and is an avid Tech, Social Media, & Marketing enthusiast.  He is also a fully specialized financial mortgage consultant during the day.  He has been a successful event coordinator for REBarcamp Virginia Beach and loves being a geek at heart.  Justin can be found at http://card.ly/JustinWilliams

For a small business just starting out, budget is a primary concern. A big expenditure in a business’ budget is marketing.  You have to get your name, face and brand out to the masses, and using traditional advertising methods like print, TV, radio, and even new media strategies can be expensive.

Have you considered social media? I know there are a lot of questions out there about social media, how it works and why it’s a good gateway to business marketing, so here are a few reasons why I think it can be a great place to start for a small business.

1. It’s Free: When your on a budget, nothing beats free. The majority of social media outlets are free to use. Though there may be a time commitment, there is a great deal of value in the fact that marketing can be allocated elsewhere while you grow your business.

2. It’s Easy: Most social networking sites walk you step-by-step through the setup process and many even let you know how complete your profile is and what you can do to make it a more complete profile. For Blogging, Wordpress has its Famous 5 Minute Install that for beginners can take longer but still very reasonable and straight forward when following instructions.

3. Unlimited Exposure: With Social Media platforms like Facebook averaging 25-30M new followers per month, the possibilities of exposing new potential customers and clients via social media eclipses rival marketing methods in the short and long term. You can’t search a TV or Billboard audience for potential connections.

4. It Builds Lasting Relationships: The sole purpose of using social media is engaging and building relationships. People want to do business with people they have a relationship with. Using social media platforms is an excellent way to build relationships that foster respect with your target audience. Lasting personal relationships, lasting business relationships!

5. SEO Power: When it comes too online presence, SEO is king. Everyone wants the Google Juice that puts them at the top of the charts. Blogging the right way can play a significant role your business’ search engine presence.

So what are you waiting for? Give FREE social media a try today. You wont regret it tomorrow and neither will your business!